Fresenius Medical Care
Fresenius Medical Care Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fresenius Medical Care has 2.0 star rating based on 167 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Some of the staff, Patients, Nurses and some techs.
Cons: Doctors and clinic manager, Unfair treatment, Quality of service.Recent recommendations regarding this business are as follows: "Go else where if possible. Definately keep a lig of everything. They can't even weigh you correctly.", "STAY AWAY and don't complain or ask questions.", "Do not send your loved one here", "Not to use this facility for the diaylsis needs due to poor patient care", "Yes i definitely would".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fresenius Medical Care has 2.0 star rating based on 167 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Some of the staff, Patients, Nurses and some techs.
Cons: Doctors and clinic manager, Unfair treatment, Quality of service.Recent recommendations regarding this business are as follows: "Go else where if possible. Definately keep a lig of everything. They can't even weigh you correctly.", "STAY AWAY and don't complain or ask questions.", "Do not send your loved one here", "Not to use this facility for the diaylsis needs due to poor patient care", "Yes i definitely would".
Most users want Fresenius Medical Care to offer a solution to their issues.
Review authors value the most Insurance Plans Acceptance and Location. Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Reviewer | Durres, DurresBad staff
I have been coming to the same center for a year now. The nursing staff is very unprofessional.
Always complaining to patients about how overworked and underpaid they are. I dont wanna hear that. Im here for a treatment for them to help me get through that treatment. Not *** at me about their job.
Always late getting me on my machine. I am always on time or early, I dont know what the problem is if you cant get me on my machine when Im supposed to 30 minutes late is unacceptable. The other thing is the nursing staff does not know me or my medications.
I was taking all of heparin and they kept calling for a nurse to give me heparin. They need to know your patience.
- Getting treatment that saves my life
- Terrible staff
Preferred solution: Staff to do their job without the *** and know their patients
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Verified ReviewerPoor care
- Control the market
Preferred solution: Better service
User's recommendation: Go else where if possible. Definately keep a lig of everything. They can't even weigh you correctly.
But... But ...It's Our Policy to throw an old sick man into the street..........
passed out at my attorneys and taken to the hospital. Freshitius is close so I walked in to try to get a ride to my truck 3.5 miles away.
I was told it was 5pm and I had to leave. no money for uber or a cab I had to walk. 97degrees, I have cancer, Chronic COPD, diabetic and on Dialysis and forced to walk...i passed out on the street. Heat Stroke.
The manager forbade ANYONE to give me a ride or help me. Now when i go for treatment I am Harassed by their new security guard. Now I am a "Threat" because I dared to complain about "OUR POLICY" of forcing a patient on a Death March in AUGUST.
Apparently the value of my insurance card ends at 5pm. The clinic is getting a new manager...the current one isn't Cruel and Inhumane enough because I somehow survived.
Preferred solution: Apology
User's recommendation: STAY AWAY and don't complain or ask questions.
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Verified ReviewerUnethical
- Unethical nursing staff
- Unethical
- Money hungry
Preferred solution: Fresenius to be closed
User's recommendation: Do not send your loved one here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO ONE WILL EITHER ANSWER THE PHONE OR CALL ME BACK!
Preferred solution: Come get these boxes bout of my house. Also, it would have been nice to have had my calls answered or returned!
User's recommendation: VERY DISSATISFIED
Very unsatisfactory staff and uncompetent renal doctors
My mom is a patient of the diaylsis center in salem ohio three days a week and i have been in to talk to the diaylsis staff and they are very rude and inconsiderate and they also have horrible renal doctors working in their salem ohio facility that doesnt know *** about their patients from head to their feet and i have reported them to ohio deparment health and i just email the frenious corportate office and i am waiting to hear back from them and my brother who lives in texas is a lawyer and we are looking into filing a medical malpractice lawsuit against the diaylsis center and her kidney doctor. Considering she didnt start declining in health to her *** air head kidney doctors started her on diaylsis. And as far as her power of attorney that all the diaylsis nurses need to go back to rn school to leatn their nursong responsibilities and if the physcians are no different to they need to go back to achool and learn how to take a rhrough patient history or they need to be fired or their license susoend and that goes for the registered nurses
User's recommendation: Yes i definitely would
Poor patient care by nursing staff and renal doctors
User's recommendation: Not to use this facility for the diaylsis needs due to poor patient care
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Verified Reviewer | Henderson, North CarolinaLetting people know how hard it is with this kidney medical care
- What pro
- Make millions for insurance rip offs
Preferred solution: I would like my husband back but can't .The death record says died from kidney.Yes not having treatment.How much money does loss of life cost,,,?
User's recommendation: I hope people read not to send love ones to this company.
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Verified Reviewer | Fayetteville, North CarolinaMy husband died cause doctor closed his case
He was sent home I tried to get him another kidney place but not one doctor would take him on with in 100 miles.What ever he wrote in his life not any doctor would treat him.SO THEY SENT HIM TO HOSPICE 5 DAYS AND HE DIED. I would put Pic up I have every thing and what about paying 1,500 for bottle pills and this is every other month.And thousands to use machine
NEVER MIND THE COST TO HAVE IN HOUSE.AND HOW ABOUT FAMILY MEMBERS SO NERVOUS TO USE THIS MICHINE IN HOUSE.You get 6 weeks training.Where is the LPN's for this.I made me very nervous sick seeing him crash .But I was told you better be strong.Im not qa nurse not in medical field.All I can say is they killed him my 2 quoted kids miss the only dad they could have.But they took it away.And they took out holiday away.So we did not qhave Thanks Giving or Christmas.How would use like to qcqhose a death date to be doped up on with Morphin. I am so pissed off
User's recommendation: No I would not send my dog there
Highly unprofessional staff, Staff behaviours are rude & inconsiderate
While on holiday I went to the Key West Fresenius. I observed the staff berating another staff member constantly during the 4 hours that I was there.
They even encouraged other patients to tease and be mean to her. Even when the lady would leave the room they would laugh and joke about the things they were doing and saying to/about her. I felt so bad for the lady but did not want to say anything fearing they would retaliate against me.While on holiday I went to the Key West Fresenius. I observed the staff berating another staff member constantly during the 4 hours that I was there.
They even encouraged other patients to tease and be mean to her. Even when the lady would leave the room they would laugh and joke about the things they were doing and saying to/about her. I felt so bad for the lady but did not want to say anything fearing they would retaliate against me.While on holiday I went to the Key West Fresenius. I observed the staff berating another staff member constantly during the 4 hours that I was there.
They even encouraged other patients to tease and be mean to her.
Even when the lady would leave the room they would laugh and joke about the things they were doing and saying to/about her. I felt so bad for the lady but did not want to say anything fearing they would retaliate against me.
Hostile staff at this location if this is how they harass and treat their mates imagine what other things are amiss there.
- New staff are kind
- Majority of staff bullying other staff
Preferred solution: The company needs to apologies to the staff that was being harassed and terminate offenders.
User's recommendation: Corporate needs to evaluate this locations staff.
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Verified Reviewer | Wichita, KansasMy husband died cause doctor closed case.I hope all use people that have love ones with this company read this.The hospital and tjis kidney doctor needs to be bring closer to my family.
How would you like to pick a date so they *** you up on Morphin so die because of no kidney treatment.My 2 adopted sons watch their dad die in front of me
THEY HAD NO THANKS GIVING NO CHRISTMAS .WE WERE GOING TO CELEBRATE WHEN HE CAME HOME.OH THE NURSES WANTED TO HELP US BUT WATED TO CHECK WITH DOCTOR TO CHOSE A DATE TO DIE.THEY ARE NOT GOD TO DO THIS.I DONT CARE WHAT I HAVE TO DO TO GET CLOSER TOMY FAMILY.Maybe go live news I need a great lawyer .I wrote to the attorney General to check this company out.They only care about money thousands and thousands .Big payments to the insurance companies.
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Verified Reviewer | Wichita, KansasMy husband died because doctor closed his case
My husband was in hospital for few months and doctor closed his case I tried to get him another kidney doctor.But no doctor would take him on due to what this doctor wrote in files and he died .This company never wrote and I tried to call their greeven dept.never can get there it cuts you off when leaving message.This company charges insurance thousands and thousands for treatments.The medicine is $1500 for pills the cream for arm is like 50 dollars.The goverment needs to check them out.I will soon put up pic and receipt for pills and copy of how much they charge for having machine in house and bills for having treatment at clinic.I was told if you don't show up for 30 days if you in hospital they cancel your treatment .I had 6 weeks training on this it made me so nervous.They should have lPN doing this.
Preferred solution: I want my husband back but it's yo late I want this doctor to pay what he has done to our family.And company pay for all they they put us threw our nerves.They need lpn to monitor these people not family members with 6 weeks training.
User's recommendation: I would not have my dog go thete
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Verified ReviewerThe government needs to check them out.
User's recommendation: Not even send my dog there
Hospitals, Clinics and Medical Centers Expert Talks
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Verified Reviewer | Louisville, KentuckyMal practice I know I have
- Poor management
- Doctors and clinic manager
Preferred solution: No money can bring back what they did to kill him.Whats his life worth?
Dialysis patient
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Verified Reviewer | Dallas, TexasYet to get paid
Preferred solution: My paychecks
About
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Fresenius Medical Care is a world's leading company providing renal therapy and dialysis products. In the United States Fresenius Medical Care is the largest suppliers of dialysis products and medications. Company has over 2,700 clinics in North America, Europe, Latin America, Asia-Pacific and Africa. Fresenius Medical Care provides 32 million dialysis treatment to more than 215,000 patients around the world pr year. In America Fresenius Medical Care is located in Waltham MA, Nashville TN, Ogden UT, Walnut Creek CA. among the dialysis products company offers there are hemodialysis products, peritoneal dialysis products, products support documentation and services, pharmaceutical replacement is also available.
Fresenius Medical Care is ranked 284 out of 3842 in Hospitals, Clinics and Medical Centers category
USA, Worldwide
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I lost my husband cause he was in hospital and the doctor coldest his case and he died.Look for another place they are rude and ch a great thousands to insurance