Fresenius Medical Care - Vacation scheduling
I am a Fresenius dialysis patient in MN. I called on aug 8th to schedule dialysis while on vacation the last week in aug and first week in sept.
on aug 20th I was told by Vickie that I was scheduled at Iron Mountain for the first week and they were still working on the second week. Now today when I call to confirm my chair times I was told they were now too full This is the worst job I have ever seen. If I was told they were not going to help me I would have set this up myself.
Now I have to cancel my vacation due to poor service. please contact me and let me know who is responsible for this and what will be done.
Reason of review: Order processing issue.
Fresenius Medical Care Cons: Ruined my vacation and did not do what they said they would.
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